Privacy Policy(Xpert Driving School)
Privacy Statement
Effective Date: January 22, 2026
Xpert Driving School (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what we collect, how we use it, and how we protect it when you use our website and services.
1) What we collect
We may collect the following information when you contact us, request lessons, or use our website:
• Name
• Email address
• Phone number
• City and location details related to lessons
• Messages you send us through forms, email, SMS, or phone
• Lesson details such as scheduling and service requests
• Basic website usage data (pages visited, device type, browser)
2) How we collect it
We collect information when you:
• Fill out a form on our website
• Request information about driving lessons
• Book or reschedule lessons
• Call, text, or email us
• Use our site, which may use cookies and analytics tools
3) How we use your information
We use your information to:
• Respond to your requests
• Schedule and manage lessons
• Send reminders and service updates
• Provide customer support
• Improve our website and services
• Keep records for business operations and compliance
4) Text messaging (SMS) policy
When you opt in, we may send SMS messages related to scheduling, reminders, and service updates.
SMS details:
• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out
• Reply HELP for help
Mobile number protection
We do not sell, rent, or share your mobile number or your SMS consent with third parties for their marketing or promotional purposes.
5) Sharing your information
We may share your information only when needed to operate our services, such as:
• Website hosting and analytics providers
• Scheduling and communication tools
• Customer support systems
• Payment processing providers (when applicable)
These providers receive only the data needed to perform their service.
6) Cookies and analytics
Our website may use cookies and similar technologies to:
• Help the website function properly
• Understand website traffic and usage
• Improve performance and user experience
You can control cookies through your browser settings.
7) Data security
We take reasonable steps to protect your information. This includes administrative, technical, and physical safeguards. Any online system can still have risks.
8) Data retention
We keep personal information only as long as needed for:
• Customer support
• Scheduling and service history
• Legal, accounting, and operational requirements
9) Your choices and rights
You can request to:
• Access your personal information
• Correct inaccurate information
• Withdraw consent for communications
• Request deletion of certain information, when applicable
To make a request, contact us using the details below.
10) Youth drivers
Our services may be used by youth drivers. When a parent or guardian is involved in booking or communications, we may collect contact information to support scheduling and lesson coordination.
11) Third party links
Our website may include links to third party websites. Their privacy practices are their own. Review their policies before sharing information.
12) Updates to this policy
We may update this policy from time to time. Updates will be posted on this page with a new effective date.
13) Contact us
For privacy questions or requests, contact:
Xpert Driving School
Phone: 226-401-5567
Email: [email protected]
Address: 66 Wilkes St, Brantford ON N3T 0H7
Website: https://xpertdrivingschool.ca
About Xpert Driving School
Provide MTO-Approved online digital e-Learning program, self-directed, self-paced with expert guidance, available 24/7. G2 road test preparation, G road test preparation.
